Doctors and nurses are gaining valuable experience through home measurement and video calling in numerous locations across the Netherlands. They are learning something new every day; how to introduce digital care to patients, how to make video calls, when to adjust thresholds. How useful would it be to bring all those caregivers together and learn from each other’s knowledge during a Sharing Session?
“Very useful”, says a nurse from Dijklander Hospital. Pulmonologist, Erik Kapteijns, begins the afternoon with his lessons learnt from 1.5 years of telemonitoring COPD patients. For example, it was not a good idea to start during flu season due to the increased workload. But since then, the results achieved have been really impressive. One quarter fewer admissions of the research population! The upscaling is therefore in full swing.
Sharing Tables exchanges tips and tricks about inclusion, the monitoring protocol and, of course, the expansion from a few patients to larger populations. Knowledge is multiplied by sharing experiences!
On behalf of Luscii, Daan Dohmen offered a sneak peek of upcoming developments. Luscii’s vision was received with wide eyes and enthusiastic nods. We make the magic of healthcare innovation possible with a little technological help, but mainly thanks to the smart collaboration between pioneering healthcare providers.
Were you unable to attend? No worries! Later this year, we will organise yet another Sharing Session. Whether another magician will be present, we will keep under wraps…for now.
Press Release – Queen Maxima Visits Sensire and NAAST
VARSSEVELD – Clients and employees of Sensire and NAAST were surprised this morning with a visit from Queen Maxima. She visited the organisation to get acquainted with Remote Care, a unique collaboration of digital healthcare in the Achterhoek.
“Thanks to the iPad, I have my freedom back!” This surprising admission was shared with Queen Maxima by 72-year-old Mrs. Mijnten-Schoolderman, during an informal work visit to healthcare organisations Sensire and NAAST. Sensire provides remote care via digital healthcare organisation NAAST to patients with, for example, the lung disease COPD or heart failure. “At first, I didn’t want anything to do with the iPad, but that soon changed”, she says. “I can now decide for myself how my life should be”. Thanks to remote care, patients can decide for themselves when to have contact with care workers. Patients are given an iPad with special software from Luscii, a start-up that develops smart software for remote care. Via video calling, they can make contact with nurses and other specialists who provide care from a distance. “Do you know what the real beauty of it is? The people at NAAST know me and my situation. So I don’t have to tell my story over and over again”.
“The visit of Queen Maxima demonstrates that something really special is happening with healthcare in the Achterhoek”, says Maarten van Rixtel, Director of Sensire. Digital resources and techniques are being implemented into healthcare in more places across the Netherlands. “What makes our commitment special is the scope and the fact that we, as different organisations, work together”, says Van Rixtel. An intensive collaboration exists between Slingeland Hospital and health insurer Menzis in the area of remote care.
Sensire has been a pioneer of digital care since 2009 and has remained closely involved with Luscii since 2014, who specialise in healthcare innovation. “Giving people an iPad is not that difficult”, says Daan Dohmen of Luscii. “The point is to build and deploy the technology in such a way that customers regain control”.
Slingeland Hospital sees remote digital care as an important means of getting closer to the patient. “As a hospital, you are actually always too late”, says Erwin Bomers, Director of Healthcare Policy at Santiz Hospitals. “With remote care, you get very close to your patients: in their own home environment. As a result, you have a better picture of the situation, and our people are able to ask other questions”.
For Menzis, collaboration with healthcare organisations, such as Sensire and Slingeland Hospital, is a special step. Olivier van Noort, Senior Healthcare Purchaser at Menzis: “The exceptional thing is that we really entered into this together: we share the risks and the benefits”. Remote digital care not only gives customers more control, it also offers an important means to continue to make healthcare possible in the future.
The role of Luscii in this Achterhoek project (InSight):
Luscii provides hardware, software and patient support in the InSight Service. As a spin-out brand of FocusCura, Luscii is co-initiator of the service, together with Sensire/NAAST, Slingeland Hospital and insurer Menzis. These partners joined in a mutual innovation team to create the InSight Service for COPD and CHF patients. The Luscii platform is embedded as a button inside the EMR of the NAAST Medical Service Center (UMO). Patients can use the Luscii Vitals and Luscii Contact apps on their iPad to send in their measurements and have (video)-communication with the nurses or doctors at the NAAST Medical Service Center, homecare centre or hospital. Also, after enrolment, Luscii is responsible for all logistics (sending the measurement devices), service and (installation) support for patients within InSight.
Healthcare organisation Omring, Dijklander Hospital, Northwest Hospital Group, GGZ North-Holland North and GP organisations are joining forces with VGZ, part of which includes Univé Zorg. Together, they are working on “sensible care”. This relates to better quality healthcare for the patient that remains accessible and affordable.
These institutions can no longer accept the shortage of nurses; the decline in this region caused by the increasing aging of the population. After all, growth requires new, different and creative solutions, and these organisations, and their doctors and nurses, are working on this collectively with VGZ. The basis for the special regional cooperation comes from the office floor itself: doctors, (district) nurses and psychologists are working together with VGZ on over 100 ideas, all contributing to better care for patients. As most residents in North Holland are insured with Univé, they will certainly notice new forms of healthcare arising in the long term.
The healthcare providers involved have signed long-term agreements (or an intention thereto) with VGZ. In doing so, the organisations won’t have to renegotiate their contract with the health insurer every year, and can instead focus on improving care for the client at lower costs. After all, they have certainty for the coming years and a basis of trust. This has already produced good results in various places across the country.
Omring: Together the best care, close to home
In collaboration with VGZ, Omring is working on a new and faster method of compression therapy (support stockings), fall prevention for vulnerable seniors, more efficient supra-regional triage via an app, amongst other things, and oncological treatment at home, which patients greatly appreciate.
Northwest Hospital Group and Dijklander Hospital: Medicines, primary care and wound management
The Northwest Hospital Group has already enjoyed success in its approach to expensive medicines, in improving first-line care so that patients no longer need to visit a specialist, and with its coordinating function for complex wound management, together with nine general practices. Experts from the Dijklander Hospital are working on better wound care through video calling, together with Omring nurses. This saves the patient a lot of appointments and travelling. At the same time, district nurses will be trained accordingly.
GGZ North-Holland North: Mobile care
GGZ North-Holland North has drastically shortened waiting times thanks to its approach to personal and recovery-orientated diagnosis. The direction for the treatment is expressly placed with the client. The organisation has also successfully integrated e-Health, in anticipation of specialised healthcare providers.
GPs pilot: More time for the patient
In West Friesland, seven GPs are participating in a “more time for the patient” pilot. In other regions, this approach has already led to better quality care, an increase in patient satisfaction, a rise in work satisfaction for the GPs, and a decrease in the number of referrals to the hospital.
The role of Luscii in North Holland:
Luscii provides hardware, software and patient support for the monitoring of patients with chronic diseases in Dijklander Hospital and Northwest Hospital. Also Luscii provides software for videocare with seniors who are client of Omring homecare.